Reporting a Problem with a StarQuest Product
Before you report a problem to StarQuest Customer Support, review the StarQuest Customer Support knowledge base because it may have the answer you need. There are many technical documents that address common problems and provide helpful suggestions and sample code. StarQuest provides detailed instructions for reporting problems about the following products:
SQDR
StarSQL for Windows
StarSQL for UNIX
You can help expedite finding a solution to your problem by collecting as much information as you can about the problem and sending a complete problem description to StarQuest Technical Support.